The following model of software quality is a superset of the ISO 9126 set of characteristics and sub characteristics. Sub characteristics are given for each of the characteristics. Section 1 gives a hierarchical overview of the Extended ISO Model, according to the ISO 9126 standard. Section 2 contains an alphabetical list of characteristics.
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In the linked pages, indicators are given for each characteristic, from both ISO and QUINT origin. ISO indicators are not yet part of a standard, but can be found in document ISO/IEC JTC1/SC7 N1092 (working document for the technical report). The use of this model is explained in the book "Kwaliteit van Softwareprodukten - Ervaringen met een kwaliteitsmodel" ("Quality of software products - Experiences with a quality model", in Dutch). The Extended ISO Model, as described here, can also be found on the floppy disk accompanying this book. |
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FunctionalityA set of attributes that bear on the existence of a set of functions and their specified properties. The functions are those that satisfy stated or implied needs. Sub characteristics
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ReliabilityA set of attributes that bear on the capability of software to maintain its level of performance under stated conditions for a stated period. Sub characteristics |
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UsabilityA set of attributes that bear on the effort needed for use, and on the individual assessment of such use, by a stated or implied set of users. Sub characteristics |
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EfficiencyA set of attributes that bear on the relationship between the level of performance of the software and the amount of resources used, under stated conditions. Sub characteristics |
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MaintainabilityA set of attributes that bear on the effort needed to make specified modifications. Sub characteristics |
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PortabilityA set of attributes that bear on the ability of software to be transferred from one environment to another. Sub characteristics |